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REACTIVATE™ · CUSTOMER RECOVERY SYSTEM

Turn Dormant Customers Back Into Active Relationships.

ReActivate™ helps financial institutions identify, prioritise, engage and reactivate dormant and inactive customer relationships—then verify renewed activity and measure operational and commercial outcomes.

Request Demo AccessSee How ReActivate Works ↓
REACTIVATE CONTROL CENTRERecovery intelligence
DEMO
Eligible24,680customers
Prioritised8,420this cycle
Activity verified1,284+18.6%
Recovery momentumLast 6 completed months
SYNTHETIC PLATFORM DATA · LIMITED AUTHORISED INVITE TESTING

FROM DORMANCY TO MEASURABLE RECOVERY

01Identify
02Prioritise
03Engage
04Reactivate
05Measure
01 · IDENTIFY + PRIORITISE

Recover Relationships

Establish the eligible dormant or inactive population, then prioritise intervention using recency, value, customer status and known friction.

02 · ENGAGE + REACTIVATE

Resolve Barriers

Use targeted engagement to capture inactivity reasons, route requests to named owners and complete the required resolution, documentation and approval workflow.

03 · MEASURE

Verify Business Impact

Distinguish request received, operational completion, customer confirmation and renewed activity verified—then track transactions, balances, revenue indicators and recovery performance.

Recovery pathways can support direct re-engagement or assisted resolution. Eligibility thresholds and routing rules are configured around each institution's dormancy policy, operating model and available customer and activity data.

REACTIVATE™ ROI CALCULATOR

What could reactivation be worth to your institution?

Use figures from your own dormant portfolio to model incremental reactivations, deposits restored, first-year revenue potential and avoidable operating cost across conservative, base and stronger recovery scenarios.

Calculate Recovery Potential

Indicative model only. Results depend on the figures and assumptions supplied and are not a forecast or guarantee of performance.

CONTROLLED PRODUCT EXPERIENCE

Experience ReActivate™

Explore how customer intelligence, prioritisation, owned reactivation workflows, activity verification, analytics and reporting come together in one controlled environment.

7 daysApproved access window
SyntheticPlatform data by default
1–10Authorised invite-test records
Controlled evaluation environment: The platform dataset is synthetic. Approved users may import between one and ten authorised test-contact records to send real invitations and evaluate selected workflows. Do not upload bulk production data, BVNs, account balances, identity documents, sensitive customer information or records you are not authorised to process.
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REQUEST DEMO ACCESS

Demo access is controlled to protect the integrity of the environment. If approved, you will receive instructions for accessing a seven-day demonstration workspace. The workspace uses synthetic platform data by default, with limited import of one to ten authorised test contacts available for approved invitation testing. Do not enter customer records or commercially sensitive information in this request form.